Search
  • Dr Steve Osman-ToddHall

TELEHEALTH, TELEPHONE CONSULTS, AND GAP FEES

Since the Government took away its generous provision of bulk-billing for phone call consults, can private patients (who have to pay a gap fee to see me at the Surgery) note that a request for a telephone consult will carry a gap fee as if they were seeing me at the Surgery, from now on.

This does not affect patients who would normally be bulk-billed because they are Veterans, 0-15yo, DSPensioners, HCCard holders, or who have a Commonwealth Seniors Concession Card. These calls are bulk-billed.

Of course, if I choose to call you for a brief call for an important reason, such as an important result has come in, and you are happy with that telephone consult occurring, then I would usually be looking to bulk bill that type of call for anyone.

Thank you.


125 views0 comments

Recent Posts

See All

Dr Steve's Stones Update plus Masks

Many thanks for bearing with me for the next few weeks. I have had one surgery, have another this week coming, and possibly a third in a few weeks. I have a R ureteric stent and stone, and need that s

***My Health: Bugs and Stones***

I am just writing briefly to thank patients for their patience. Having just had two weeks where I had two colds/coughs/RTIs, the first week made particularly difficult as I had just had the AZ Covid19

***IMPORTANT*** NEW PRACTICE POLICY ON COVID19 TESTING

Dr Steve has liaised with the nurses and with the Practice owner, and we are concerned at the rate of apathy and non-compliance with recommendations for COVID19 testing, plus the growing public health